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Q. What does Destiny Medical Supply do?
A. Destiny Medical Supply, Inc. is
a national, mail order Supply Company that specializes exclusively in providing
wound care supplies to those patients who are required to dress their wounds at
home.
Q. How is Destiny different from other mail order supply companies?
A. For
patients with chronic, non-healing wounds, Destiny makes available the most advanced,
state-of-the-art wound dressings on the market today. Unlike other DME suppliers,
our focus is completely on wound care.
Q. Who is responsible for getting the insurance authorizations for the wound care
supplies?
A. Destiny does all the work for you. Simply fax your patient’s
prescription and wound assessment, and Destiny will take care of the rest! Your
dedicated Destiny account representative will:
- Verify your patient's insurance coverage.
- Ship the prescribed wound care supplies to your patient's home.
- Process your patient's insurance paperwork and claims submissions.
- Follow-up with your patient to ensure delivery, knowledge of how to use the supplies, and get them new
supplies when they need them.
Q. Can you provide service and supplies to Medicaid and Medicare patients?
A.
Yes. Destiny Medical Supply is a contracted Medicare provider. We also accept
Medicaid and private insurance. Destiny will contact patients to review insurance
coverage, verify choice and review usage of products ordered.
Q. How long will it take for me to receive my wound care supplies?
A. We
ship all orders via FedEx and UPS. Once we have verified the insurance coverage,
we will package and send dressings directly to your home. In addition, we notify
your healthcare provider that your products have been shipped.
Q. How do I get started with Destiny?
A. We offer a few different ways to get you or your patients the prescribed
supplies:
- Call our toll-free number, 1-866-564-3494 and give your order to a dedicated Destiny
representative.
- Complete and fax the one-page order form. Once received, a dedicated Destiny representative
will contact your patient to get their order started.
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